These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and Recordly (“Company,” “we,” “us,” or “our”), governing your access to and use of the Recordly website, scheduling portal, and all related court reporting and litigation support services (collectively, the “Services”).By accessing our website, creating an account, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Services on behalf of a law firm or other organization, you represent that you have authority to bind that organization to these Terms.
Recordly provides the following professional services to attorneys, law firms, insurance companies, corporations, and other legal professionals in Southern California:
• Court Reporting: Stenographic and voice-writing reporting for depositions, arbitrations, hearings, and other legal proceedings
• Transcript Production: Production and delivery of certified transcripts in standard and expedited formats, including ASCII, PDF, and e-transcript
• Legal Videography: Synchronized audio-visual recording of depositions with lip-sync video
• Realtime Reporting: Live realtime transcript streaming during proceedings
• Remote/Video Depositions: Coordination and hosting of remote depositions via secure videoconferencing platforms
• Conference Room Rentals: Use of professional deposition suites at our Pasadena location
• Litigation Support: Exhibit management, trial preparation support, and related services
Our Services are intended for legal professionals and business entities. By registering, you represent that you are at least 18 years of age; you are a licensed attorney, paralegal, law firm employee, insurance adjuster, or other professional with a legitimate legal purpose (or authorized to act on behalf of one); you will provide accurate and complete information during registration; and you are solely responsible for maintaining the confidentiality of your account credentials.
All deposition requests must be submitted through our online scheduling portal or by contacting our scheduling team directly. A deposition is confirmed only upon receipt of written or electronic confirmation from Recordly. We recommend booking at least 48 hours in advance; same-day and rush bookings may be accommodated at additional cost.
• More than 48 hours before start time: No charge
• 24–48 hours before start time: 50% of the estimated service fee
•Less than 24 hours before start time: 100% of the minimum attendance fee (2-hour minimum)
• No-show (without prior notice): Full minimum appearance fee plus any setup costs incurred
Cancellation fees may be waived at Recordly’s sole discretion in cases of documented emergencies or court order continuances.
Depositions may be rescheduled without penalty if notice is provided more than 48 hours before the scheduled start time, subject to availability. Rescheduling within 48 hours is treated as a cancellation with rebooking.
In the event Recordly must cancel a confirmed booking due to circumstances beyond our control, we will provide as much advance notice as possible, will not charge a cancellation fee, and will make every effort to arrange a suitable replacement.
Opposing Counsel Cancellations: If the opposing party cancels or adjourns a deposition, Client is responsible for notifying Recordly as early as possible. Standard cancellation terms apply.
Fees are based on our current rate schedule, available upon request or quoted at the time of booking. Rates are subject to change with advance notice. Applicable fees may include court reporter appearance and per-page transcript fees, expedited delivery surcharges, videography fees, conference room rental rates, exhibit handling fees, and remote deposition platform fees.
Invoices are issued upon completion of services or delivery of transcripts. Payment is due within 30 days of the invoice date unless otherwise agreed in writing. We accept ACH transfer, credit card, and check.
Balances outstanding beyond 30 days are subject to a late payment charge of 1.5% per month (18% per annum) or the maximum permitted by law. Recordly reserves the right to withhold transcript delivery and suspend Services for accounts with outstanding balances.
If you dispute any portion of an invoice, you must notify us in writing within 14 days of receipt, specifying the basis for the dispute. Undisputed amounts remain due by the original payment date.
Recordly agrees to treat all case-related information, deposition content, and client communications as strictly confidential; restrict access to case information to personnel directly involved in providing the requested Services; not disclose case information to any third party except as required to deliver the Services or as required by law; and comply with applicable professional conduct rules relating to court reporter confidentiality under California law.These obligations survive the termination of your engagement with Recordly.
Upon receipt of full payment, Recordly grants Client a non-exclusive license to use the certified transcript(s) for all lawful purposes related to the legal proceeding for which they were commissioned. Transcripts may not be altered, edited, or misrepresented.
All content on the Recordly website is the property of Recordly or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or distribute any website content without our prior written consent.
As a condition of using our Services, you agree to:
• Provide accurate information regarding the nature, location, and requirements of each proceeding
• Ensure all necessary parties are aware of and prepared for the scheduled proceeding
• Comply with applicable court rules, professional conduct rules, and all laws governing depositions
• Not use our Services for any unlawful purpose
• Notify Recordly promptly of any change in proceeding logistics
Important — Please Read Carefully: This section limits Recordly’s liability to you. It is a material part of our agreement.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RECORDLY’S TOTAL CUMULATIVE LIABILITY TO CLIENT FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE FEES PAID BY CLIENT TO RECORDLY FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS PRECEDING THE CLAIM.IN NO EVENT SHALL RECORDLY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF DATA, OR LOSS OF CASE OUTCOME.
You agree to defend, indemnify, and hold harmless Recordly and its officers, directors, employees, court reporters, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of the Services in violation of applicable law; (c) any claim by a third party arising from your use or misuse of a transcript; or (d) any misrepresentation you make in connection with the Services.
Either party may terminate the service relationship upon written notice. Recordly reserves the right to suspend or terminate your access immediately if you breach any material provision of these Terms, engage in fraudulent conduct, maintain an unpaid balance overdue after 60 days, or if continuing to provide Services would expose Recordly to legal or professional liability.Upon termination, any outstanding fees become immediately due. Sections 6, 7, 9, 10, and 12 survive termination.
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
Before initiating any formal dispute proceeding, the parties agree to attempt informal resolution. The party with the grievance must provide written notice describing the dispute in detail, and the parties will negotiate in good faith for 30 days.
If informal resolution fails, any dispute shall be resolved by binding arbitration administered by JAMS pursuant to its Streamlined Arbitration Rules, with proceedings held in Los Angeles County, California. The arbitrator’s decision shall be final and binding.
You agree that any disputes will be resolved on an individual basis. You waive any right to bring or participate in any class action, collective action, or representative proceeding.
• Entire Agreement: These Terms constitute the entire agreement between you and Recordly with respect to the Services.
• Severability: If any provision is found unenforceable, that provision shall be modified to the minimum extent necessary, and remaining provisions continue in full force.
• Waiver: Recordly’s failure to enforce any right or provision shall not be deemed a waiver.
• Force Majeure: Neither party shall be liable for delays resulting from causes beyond their reasonable control.
• Assignment: You may not assign your rights under these Terms without Recordly’s prior written consent.
• Email: Calendar@GetRecordly.com
• Phone: (626) 696-3939
• Address: 140 S Lake Ave, Suite 252 Pasadena, CA 91106
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