Recordly (“we,” “our,” or “us”) provides professional court reporting, deposition scheduling, and litigation support services to attorneys, law firms, and legal professionals throughout Southern California. We understand that the information you entrust to us — including information related to legal proceedings — is sensitive and deserves the highest level of care.This Privacy Policy describes the types of personal information we collect through our website (getrecordly.com), deposition scheduling portal, and related services; how we use and protect that information; and the rights available to you under applicable law, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.
• Contact information: Name, email address, phone number, firm name, and mailing address
• Case & scheduling details: Matter name or case number, deposition date/time, location or video conference preferences, witness names
• Billing information: Billing address and payment method details (processed securely — we do not store full card numbers)
• Communications: Messages, emails, or requests you send to us
• Account credentials: Username and password if you create a portal account
• Log data: IP address, browser type, operating system, referring URLs, pages visited, timestamps
• Device information: Hardware model, unique device identifiers, mobile network information
• Cookies and similar technologies: See Section 7 for details
• Referrals from law firms or other legal professionals who engage our services on your behalf
• Publicly available professional directories (e.g., State Bar records) to verify attorney credentials
Note on Legal Proceeding Information: Recordly may receive information about ongoing legal matters solely to provide our services. We treat all case-related information as strictly confidential and do not use it for any purpose beyond service delivery.
We use the personal information we collect for the following purposes:
• Service delivery: Scheduling depositions, coordinating court reporters, delivering transcripts, managing conference room bookings
• Account management: Creating and maintaining your client portal account and associated preferences
• Billing & payments: Processing invoices, collecting payments, and maintaining financial records
• Communications: Sending confirmation emails, reminders, transcript delivery notifications, and responding to inquiries
• Service improvements: Analyzing usage patterns to improve our website, scheduling platform, and service offerings
• Legal compliance: Meeting our obligations under applicable laws and protecting our legal rights
• Marketing (with consent): Sending information about new services with your consent. You may opt out at any time.
We do not sell, rent, or trade your personal information for monetary consideration.
We work with trusted third-party vendors, including cloud hosting providers, PCI-DSS compliant payment processors, video conferencing platforms, email service providers, and secure file-sharing platforms. All service providers are contractually required to use your information only as directed by us.
We may disclose personal information when required by law, regulation, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights or the safety of others.
In the event of a merger, acquisition, or sale of assets, personal information may be transferred. We will provide notice before your information is transferred.
We may share information with additional parties when you have given us explicit consent.
Our security measures include TLS/SSL encryption for all data transmitted, encrypted storage for personal information and case-related documents, access controls limiting staff access on a need-to-know basis, regular security assessments, and staff training on data privacy and confidentiality obligations.Despite these safeguards, no method of electronic storage is 100% secure. We encourage you to use strong passwords and notify us immediately if you suspect unauthorized access to your account.
• Client account data: For the duration of our business relationship and up to 7 years thereafter, as required for legal and tax compliance.
• Transcript and case records: In accordance with applicable professional obligations under the California Code of Civil Procedure.
• Marketing data: Until you opt out or withdraw consent.
• Website logs: Up to 12 months, then anonymized or deleted.
Our website uses cookies and similar technologies to enhance your experience:
• Essential cookies: Required for core site functionality such as maintaining your login session.
• Analytics cookies: Help us understand how visitors use our site. Data is aggregated and does not identify individual users.
• Preference cookies: Remember your settings and preferences across visits.
You can manage or disable cookies through your browser settings. We honor browser-level “Do Not Track” signals where technically feasible.
If you are a California resident, the CCPA/CPRA provides you with the following rights:
You may request disclosure of the categories and specific pieces of personal information we have collected, the sources, business purposes, and any third parties with whom we share it.
You may request deletion of personal information we have collected from you, subject to certain legal exceptions.
You may request that we correct inaccurate personal information we hold about you.
We do not sell personal information and do not share it for cross-context behavioral advertising.
We will not discriminate against you for exercising any of your CCPA rights.
To exercise any of the above rights, please contact us at Calendar@GetRecordly.com. We will respond within 45 days and may need to verify your identity before processing a request.
Our services are intended solely for legal professionals and business clients. We do not knowingly collect personal information from individuals under the age of 13. If you believe a minor has provided us with personal information, please contact us immediately.
We may update this Privacy Policy periodically. When we make material changes, we will update the “Last Updated” date, post a prominent notice on our website, and send email notification to registered account holders where required by law. Continued use of our services after changes are posted constitutes acceptance.
• Email: Calendar@GetRecordly.com
• Phone: (626) 696-3939
• Address: 140 S Lake Ave, Suite 252 Pasadena, CA 91106
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